Lebrares, we want our customers to be satisfied with their purchases. If you are not completely satisfied with an item you have received, we encourage you to review our Returns & Refunds Information below. This policy is designed to provide a fair and transparent process for handling return and refund requests. 

Customers may request a return within 30 days of receiving their order. To be eligible for a return, the item must be unused, in its original condition, and returned in its original packaging whenever possible. Items that show signs of use, damage caused by the customer, or missing components may not qualify for a refund or exchange.

To initiate a return, customers should contact our support team with their order details and reason for the return request. Once the request has been reviewed and approved, return instructions will be provided. Customers should not return items without first obtaining authorization from our support team, as this may delay the processing of the return.

Unless the return is the result of an error on our part or a defective item, customers are responsible for return shipping costs. Original shipping charges are generally non-refundable unless otherwise required by applicable law or determined by Lebrares in its sole discretion.

After a returned item is received and inspected, we will notify the customer regarding the status of the refund. Approved refunds will be issued to the original payment method used for the purchase. Depending on the financial institution or payment provider, it may take several business days for the refunded amount to appear in the customer's account.

If an item arrives damaged, defective, or incorrect, customers should contact us as soon as possible after delivery. We may request photographs or additional information to help evaluate the issue and determine the most appropriate resolution. In such cases, Lebrares may offer a replacement, exchange, store credit, or refund as appropriate.

Certain products may not be eligible for return due to their nature, customization, digital content, clearance status, or other limitations disclosed at the time of purchase. Any applicable exceptions will be clearly communicated on the product page or during checkout when required.

If you have questions regarding returns, exchanges, refunds, or the status of a return request, please contact Lebrares at 6900 Seville Ave Huntington Park, CA, United States 90255. You may also reach us by email at hello@lebrares.com or by phone at +1 938 204 4944. Our team will be happy to assist you and provide additional information regarding our returns and refund procedures.