Shipping Information

Jaore processes all orders within 2–3 business days. We do not ship or deliver orders on weekends or holidays. During busy periods, processing and shipping may take a few extra days. If there are any major delays, we will contact you using the email or phone number you provided at checkout.

Please make sure your shipping and billing information is correct when placing your order. If the information is incorrect or incomplete, it may delay your order by 1–2 business days.

We currently only ship within the United States. All orders are shipped using USPS First-Class Mail. Shipping costs a flat fee of $10. Delivery usually takes 5–7 business days after your order has been shipped. These delivery times are estimates and are not guaranteed.

Delivery times can be affected by weather, holidays, or carrier delays that are outside of our control.

Some packages may require a signature, but most are delivered to your mailbox or front door. The final delivery decision is made by the carrier. If it is not safe to leave the package, they may take it to a local post office or try again later.

After you place an order, you will receive a confirmation email within 48 hours. Once your order ships, you will receive another email with tracking information. Tracking updates may take 1–4 business days to appear.

If your package is delayed or lost, please contact us so we can help investigate the issue with the carrier. If a package is marked as delivered but you cannot find it, please check with neighbors, household members, and your local post office first.

You are responsible for entering the correct shipping address. If you need to change your address after ordering, contact us as soon as possible at hello@jaore.com. We will try to help, but we cannot guarantee changes once processing has started. If a package is returned due to a wrong address, we may resend it or refund it depending on the situation.

Jaore is not responsible for orders shipped to incorrect addresses provided by the customer.

Jaore is also not responsible for lost or damaged packages during shipping. If your order arrives damaged, please contact the shipping carrier to file a claim and keep all packaging and items.

If you have any questions about your order or shipping, you can contact us at hello@jaore.com or call +1 850 600 3949. Our address is 2075 E Highland Ave M, San Bernardino, CA 92404, United States.