Reimbursement and returns

eBooks you purchase from are eligible for return and refund if we receive your
request within seven days of the date of purchase.

If an ebook does not perform as described, you may return it for a refund at any time.

If you would like to refund your eBook purchase, we will be happy to do so if your request fits
the following criteria:

  1. You have 15 calendar days to return an eBook from the date you purchased it.
  2. You have not viewed or printed, in total, more than twenty percent (20%) of the eBook.
  3. You have not used any included access codes for any online resource that came with
    your eBook purchase.
  4. You have not previously returned the same eBook from a prior purchase.

When a refund is granted, we’ll remove access to the eBook and your money will be returned.
To submit a refund request, please contact our help desk.

If an ebook becomes corrupted or requires replacement during the normal course of use, you
can re-download it from your

Refunds will not be granted in situations of purchase abuse.

If your question is not addressed! We’re here to answer all your inquiries at 871 Lawton St San Francisco, CA 94122, United States, +1 628-277-3649